Resume

Gerard Galasso resume, 27 August 2026 (PDF)

I am a Senior Product Designer in New York.

Contact: (732) 233-0594. gerard.galasso@gmail.com. LinkedIn.

Work

Senior Product Designer, UX Employee Collaboration, Bloomberg L.P.

May 2023 to August 2026. NYC.

Owned a product domain and led interaction design, turning complex sales workflows into usable tools for managing clients, prospecting, and acting on insights.

• Led the full design process: qualitative and quantitative research, conceptual design, storyboards, detailed specs, and implementation with Engineering
• Designed complex enterprise workflows, information architecture, and framework-level patterns for high-volume client and desk data
• Ran workshops with Product, Engineering, and subject-matter experts to align on user needs and ground design decisions in real workflows
• Built prototypes, ran lab usability tests, wrote research reports, and used metrics, OKRs, and leading and lagging indicators to prioritize work
• Advocated for the user in stakeholder reviews and partnered daily with Product and Engineering through delivery

Product Design Lead, Technology & Digital Co-Creative Problem Solving, McKinsey & Company

March 2022 to March 2023. NYC.

Sole product designer on the agile team that owned McKinsey’s custom PowerPoint platform for client communications.

• Led research and design for new features and enhancements based on user feedback and usage analytics
• Translated partner and consultant workflows into detailed interaction design
• Partnered with Product and Engineering from concept through release

UX Design Lead, Connected Commerce & Partner Benefits, JPMorgan Chase & Co.

July 2021 to March 2022. NYC.

Led UX for a growing line of business connecting Chase brand partners with customers through personalized benefits experiences.

• Ran cross-functional ideation with research, content, tech, product, and corporate development
• Created customer-centered storyboards used in brand-partner pitches
• Tested prototypes with research to validate feature priority
• Flagged design-system component and pattern needs early
• Delivered development-ready, WCAG 2.1-compliant designs through grooming
• Iterated designs from customer feedback and analytics

UX Design Lead, Channels, JPMorgan Chase & Co.

November 2020 to July 2021. NYC.

Lead designer on the JPMorgan Online Channels consultancy team. Partnered with product designers to ship experiences aligned to the channels design system.

• Contributed major components and WCAG 2.1 spec documentation to the design system library
• Documented navigation information architecture and customer eligibility rules
• Received Chase Five Keys Recognition for the design systems hackathon idea “The Points Potentializer”

UX Design Lead, Digital Wealth Management, JPMorgan Chase & Co. / IHS Markit

September 2016 to November 2020. NYC.

Early designer on the Digital Wealth Management UX team supporting the 2018 launch of You Invest.

• Led the Markets redesign for Chase mobile and web, covering quotes, watchlists, news, analyst research, market events, and investment discovery
• Led the design system for Chase digital investment products
• Received Chase Five Keys Recognition for offsites that improved internal application experiences

UX Designer, Intelligent Solutions, JPMorgan Chase & Co. / Pivotal Labs / Moment

April 2014 to September 2016. NYC.

• Partnered with data architects on high-visibility partnership strategy decks used by the C-suite
• Designed three internal enterprise applications with Pivotal Labs and Moment Design

Education

User Experience Design, General Assembly NYC. December 2015. Alumni Panel 2016.

Master of Professional Studies in Branding, School of Visual Arts NYC. July 2012. Mentorship in Sonic Branding.

BFA, Graphic Design, 3.52 GPA, West Chester University of Pennsylvania. May 2006. Best in Senior Show. AIGA Student Chapter President.

Early career

Graphics Coordinator, Union Beer Distributors. December 2008 to April 2014. Brooklyn, NY.

Graphic Designer, Big Designs Inc. / Epsilon Interactive. November 2006 to July 2008. Point Pleasant Beach, NJ.

Skills

Interaction design. User research. Usability testing. Jobs to Be Done. User journeys. Task flows. Storyboarding. Wireframing. Prototyping. Information architecture. Design systems. Component libraries. Accessibility (WCAG). Design annotations. Stakeholder workshops. Feature prioritization. Service design. Presentation design.

Tools

Figma. Miro. Qualtrics. Dovetail. NotebookLM. ChatGPT. Adobe Creative Cloud.